LIVE Webinar for UVG members only:
Discover How Your Practice Will Benefit from Online Booking
Thu 7th of July - 5PM AEST
We often talk about how the younger generations are digital natives but the pandemic has turned older generations into millennials. According to a study by Kings College London, 47% of people over the age of 75 were recent internet users. Online grocery shopping during lockdown, vaccination appointment booking and digital covid passport have all become too familiar to people of all ages, not to mention that people had already been booking flights and hospitality services online.
Veterinary appointments and triaging are no exception, as proven by 3000 Vetstoria customers worldwide. In this joint webinar with UVG, we will demonstrate how online booking has evolved to the point where it can completely replicate your own booking workflow, as well as some tips and tricks to help you save hours of admin time and enhance your customer service.
You'll learn:
- How online booking can easily pay for itself with savings in staff time and increased efficiency
- How to access online reports showing how and when your clients are using your online booking service
- How a large number of pet owners book their appointments on Vetstoria when the practice is closed
- How we can configure your online booking to neatly align with your existing bookings workflow
- The ease of onboarding, testing and implementation for Vetstoria and your practice management software
- How to enable mandatory deposit or upfront payments during the appointment booking process to reduce no-shows
- Recommendations for migrating your clients to use online bookings
Speakers:
Sharon Kibble
Business Development Manager
Vetstoria
Sharon Kibble is a well-known specialist in the veterinary industry with more than 20 years of experience in business processes and animal health technologies across Australia. Sharon’s enduring relationships with practices have been a constant throughout her career, having been at the forefront of practice management innovations for more than 10 years with Covetrus Global Software Services team.
Her current role as Business Development Manager for Vetstoria APAC involves working closely with practice owners and managers to achieve their goals with the software solution best suited to their specific needs. Sharon possesses a never-ending wealth of knowledge to those around her and is dedicated to seeing practices set for success.
Host:
Nate Zhang
Strategic Partnerships
Vetstoria
Nate Zhang is the partnerships manager at Vetstoria who has been responsible for matching veterinary practices with their technological needs since 2019. His day-to-day involves a lot of communication with practice owners, veterinary tech startups and influencers across Europe, North America and APAC, aiming at solving problems as a collective.
He is in a unique position to understand the cultural nuances, market maturity and a huge range of products and services that are available internationally.
Register now 👇
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