A world where your clients can book appointments anytime, anywhere
Real-time online booking, synced with over 30 PIMS to give you control and visibility over your clinics’ schedules.
We know adopting new tech can be stressful
Some folks are worried about losing control of their schedule, pet owners booking wrong appointments, or missing appointments that should be emergencies.
We urge you to watch this quick video from our co-founder and veterinary surgeon Julien Poublon – as he will break down and address some of these concerns, showing how actually, online booking will be your teams’ new best friend!
Getting started is easy
You are in control of your journey to using Vetstoria. We offer two options to get started: fast track (a form + 1 call) or standard (a form + 2 calls).
Our most successful clinics usually appoint a Vetstoria champion, someone who will be responsible for coordinating with our onboarding teams.
Want to know more about how Vetstoria works? Book a demo with us!
We sync with your PIMS in real-time
This means that when a customer is booking an appointment with you, you control the availability they can see – Vetstoria will check this with your PIMS twice per booking to ensure there are no conflicts in scheduling.
Your team will no longer need to handle non-urgent calls, perform manual appointment reminders or untangle a mess of double booked appointments.
Why offer online booking to pet owners?
14%
of new client appointments are made online
42%
of online appointments are made outside of office hours
63%
of online appointments are made via a mobile device
94%
of pet owners are satisfied with appointments they book online
Extreme customization
With Vetstoria you can customize exactly who can book an appointment, when, and with which Vet.
Some examples are:
- choosing how many, and when, new customers can book appointments
- hold spaces for emergency appointments, but release the slots if needed
- triage potential emergency appointments, based on language used during booking
- account for vets with different skills, needs, expectations and working hours, or offer nurse appointments
There are dozens of customization options – so you can relax knowing your customers can only book the appointments you want them to.
Our customers
Over 5000 practices trust Vetstoria to book more than 350,000 appointments every month.
What our customers say
“Vetstoria saved the front-desk staff three to four hours a day, which is around 18 to 24 hours a week, considering a phone call would range from 5 to 15 minutes.”
Rebekah Rangel, practice manager at Osage Veterinary Clinic
"Veterinary professionals should consider a solution like Vetstoria because it’s a time-saving tool and helps you tap into the revenue you miss from potential out-of-hours bookings, which amounts to 40% of the total bookings a practice would get.”
Emily Arnold, Senior Director - Marketing, Lakefield Veterinary Group
"I love Vetstoria, it’s a practical way to reduce the workload for receptionists and reduce telephone calls. For clients, it's even easier to book in for the right treatment at the right time so pets can live their best lives”
Kath Chivers RVN, Digital Success Manager at IVC Evidensia
Terms and conditions
- New Customer Offer – 6 Months for the Price of 3
- This offer is exclusively available to new customers who join Vetstoria, and have not used Vetstoria in the previous 12 months.
- To avail of this offer, new customers must pay for 3 months upfront.
- After the initial 6 months, regular pricing will apply.
- Existing Customer Offer – 12 Months for the Price of 10
- This offer is exclusively available to existing customers who are already using Vetstoria.
- To avail of this offer, existing customers must pay for 10 months upfront.
- After the initial 12 months, regular pricing will apply.
General Terms and Conditions
- These offers are subject to change or termination at our discretion without prior notice.
- Payment for the selected plan must be made in full at the time of enrollment.
- These offers cannot be combined with any other discounts or promotions.
- We reserve the right to verify the eligibility of customers for the respective offers.
