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FAQ

Vetstoria works on a monthly basis – and you can opt out at any time.

No. Vetstoria updates your calendars in real time. If two pet-owners are attempting to book the same appointment slot at the same time, the user completing the process first will secure the appointment. The second user will be shown a message explaining that the selected slot is no longer available.

We are happy to do the setup for you based on your requirements. We will also liaise with your practice management software provider to establish the real time connection.

We will do a comprehensive internal testing of your account and when we are happy that your setup requirements are matched, we will request the clinic to do a round of subsequent testing. Clinic will only make the tool available to their clients is satisfied the specific requirements are met.

Vetstoria will start working seamlessly with your practice management software without disturbing your front desk for web bookings. The training of the clinic front desk staff is very simple as they will continue using the clinic software as usual. There is no need to access Vetstoria as our software works behind the scenes of the clinic software.

Vetstoria offers different customisation options in order to make sure the booking widget fit well within your website. We can offer widget placement suggestions by UI professionals if the clinic requires it.

We operate an all inclusive fixed monthly subscription dependent on the size of your clinic. Please get in touch with us to find out more.

 

Please find our integration partners to see if we can immediately start with your clinic.

If you don’t see your provider – please contact us! We’re constantly adding new software integrations.

Click on the ‘Get Started’ button to register for our service. You will receive an email with all the details required to start using online booking.

 

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