Everything you need to run a calmer, more efficient practice
Veterinary life is busy enough, and your tools shouldn’t make it harder. Vetstoria brings together online booking, websites, payments, analytics, and more so your clinic can save time, reduce stress, and deliver a smoother experience for every pet owner.
Over 10,000 clinics trust Vetstoria to book more than 900,000 appointments every month.
Trusted by clinics worldwide,proven to help you grow
Clinics around the world trust Vetstoria to stay visible, stay booked, and deliver a better experience for pet owners.
10,000
veterinary clinics globally
900,000
Total appointments booked
30+
PMS supported
95%
Customer satisfaction rate
Online booking that reduces calls and saves time
A simpler way to manage appointments
Your team shouldn’t spend their day answering the same booking questions.
With Vetstoria, pet owners can book anytime, on any device, and your schedule stays fully in sync.
- 24/7 Online Booking: Pet owners book appointments at their convenience while your schedule stays perfectly synced.
- Fewer calls: Clients book online 24/7, giving your team more breathing room.
- Fully customisable: Control appointment types, durations, availability, and rules.
- Automatic confirmations: Clients immediately receive booking details and updates.
Over a third (34%) of pet parents experiencing issues booking an appointment cited the lack of an online booking option as a problem.
Websites that make life easier
A website built to reduce misunderstandings, calls, and stress
Most clinic calls start because clients can’t find the information they need.
Vetstoria Websites fix that by making your services, pricing, hours, FAQs, and booking links clear and easy to find.
- Professional Websites: Beautiful, mobile-friendly websites with integrated booking that clients love to use.
- Clear information: Clients get answers instantly, without calling.
- Mobile-friendly: Control appointment types, durations, availability, and rules.
- Professional design: Builds trust and reduces confusion before they arrive.
29% of pet parents have decided against a particular vet clinic because of its website.
Everything else you need in one platform
Digital Forms
Collect additional information such as the pet’s temperament, breed, age and many more from new clients upfront, so your team starts prepared.
- Smoother workflows
- Auto-organised
- Less admin work
“One key benefit is that the clients provide detailed information when booking, allowing vets to prepare in advance. Plus, adjustable time slots ensure efficient scheduling without extra workload for reception.”
Danielle Williamson, Practice Manager | Abbeyville Veterinary Hospital
Online Payments
Accept debit or credit card payments or pre-authorisations during the appointment booking process to reduce no-shows, eliminate bad debts and save time.
- Fewer no-shows
- Lower costs
- Fast & secure
“Previously, people would book and forget or not cancel. By getting clients to pay upfront, we’ve seen almost everyone who paid upfront attend their appointment, as they don’t want to lose their money. We want more people to do that.”
James Rutter | Practice Owner of Anglesey Pet Clinic
Reporting & Analytics
See how your clients are booking, know exactly how to allocate resources, and measure your growth with powerful reports at your fingertips.
- Appointment insights
- Benchmarking
- Dropout analysis
“My favourite feature of Vetstoria is the statistics feature which helps me monitor clinic performance and ensure everything is running smoothly.”
Thorsten Neunzig | Practice Owner, Kölle Zoo
Digital Marketing
Create highly targeted campaigns that drive bookings and help promote your practice. Measure performance and optimise to improve marketing efficiency.
- Campaign builder
- Smart links
- Campaign analytics
“If I had to sum it up, Vetstoria has brought us automation, flexibility, growth—and peace of mind. It’s absolutely something I’d recommend to any practice serious about improving their operations and client experience.”
Mark Turnbull RVN | Practice Manager, Westway Veterinary Group
Support from peoplewho understand veterinary life
Many of our team are former veterinary nurses and technicians, so we truly understand your world.
We’ll help you get started and keep supporting you as you grow with Vetstoria.
95% customer satisfaction score
Clinics trust us for friendly, reliable support and a platform that truly works.
Local experts for French, Dutch & German clinics
Support from specialists who understand their language, workflows, and local needs.
Expert guidance to your go-live
We guide you through the setup step-by-step, so you can launch your new website or booking system quickly and confidently.
Integrations that keep everything in sync
Connect Vetstoria with your existing practice management system so pet parents can book appointments on your website and have them automatically added to your practice calendar. Real-time updates and no double bookings.
- Live syncing: Appointments update automatically.
- Major PMS systems: Easy to connect, no complex setup.
- Smooth workflows: All your tools working together.
Award-winning software trusted by the best in the industry.
From best-in-class websites to seamless online booking, see why thousands of veterinary clinics rate us #1 for functionality and support.
4.8★
customer rating on Capterra, ranking #1 in online booking overall!
