Say goodbye to no-shows and improve client compliance
Pet owners, especially new pet owners, like to shop around before picking a vet or practice they like. Reduce your practice’s no-show rate and increase pet owner compliance with Vetstoria’s online payments and reminders features.
Over 3,500 practices trust Vetstoria to provide great booking experiences for their customers
Over 3,500 practices trust Vetstoria to provide great booking experiences for their customers
Online payments to the rescue
Offer pet owners contactless payment options. Charge a deposit or the full payment upfront to ensure pet owners arrive for their appointments.
Automate reminders and confirmations
Set up automated emails to confirm appointments as soon as pet owners book. You can also send pet owners reminder links, ensuring they make it to the appointment on time.
Make it easy to triage appointments
With appointment screening, you can set up trigger words that prompt actions from pet owners during the online booking process. Whether pet owners will be prompted to call the practice directly for surgery or informed that their pet may be experiencing an emergency, our online booking platform helps your team save time by automatically prompting pet owners to act.
Communicate important information to pet owners via disclaimers
Set up customized disclaimer messages to appear at the start of the pet owners booking journey to share details on procedures, prepping for the appointment, rules and regulations and COVID related restrictions at your practice.
