Make online booking easy for pet owners and your team
Vetstoria online booking fully automates scheduling, cutting down admin time and freeing your phone lines. Pet owners book online anytime, and you get to keep your schedule organised without the extra effort. No app to download or login required.
Over 10,000 clinics trust Vetstoria to book more than 900,000 appointments every month.
Solve the top 4 booking issues in one move
47% couldn't find an available slot
Our real-time PIMS sync ensures your full capacity is always visible, so your clients never feel turned away.
41% have waited too long on hold
By giving them the ability to book their routine appointments online, 24/7, you remove the bottleneck and free up staff time for what matters most.
34% couldn't book online
Capture the clients who prefer digital-first engagement before they look for a clinic that offers the convenience they demand.
32% couldn't book after-hours
Capture one-third of the appointments that owners try to make while you’re locked up for the night.
Call to actions that help pet parents book faster
Drive more appointments by placing booking triggers exactly where your clients spend their time.
From search results to your website and social feeds, Vetstoria ensures your clinic is always just one click away.
Customise a floating “Book Now” button that follows visitors as they scroll through your website.
- Effortless setup: Configure your button and message instantly within the booking widget without major configurations.
- Persistent visibility: Keep the "Book Now" option front-and-centre as users scroll, significantly increasing conversion rates and bookings.
- Simple installation: Get up and running in minutes by simply pasting a single code snippet into your website.
Integrate with your Google Business Profile to add booking buttons directly to Google Search and Maps.
- Boost local visibility: Stand out in local "near me" searches with a prominent booking button that competitors might lack.
- Capture instant intent: Secure more bookings by letting pet owners schedule the moment they find you, without visiting your website first.
- Shorten the booking journey: Offer a frictionless path from a Google search results page straight to a confirmed appointment.
Turn every social interaction into a scheduled visit by placing unique links where pet owners look most.
- Direct-to-booking CTA: Add your unique booking URL as a clear Call-to-Action (CTA) in both organic posts and sponsored ads.
- Smart link tracking: Label your links to identify exactly which social channel is driving the most appointments for your clinic.
- Free marketing assets: Save time with our free Boost Online Bookings marketing content pack, designed to help you announce your online booking feature instantly.
73% of pet parents often or always check reviews before choosing a vet practice.
Reduce phone calls andimprove pet owner experience
Vetstoria automates the time-consuming parts of the online booking process.
Set it up once, install it on your site, then wave goodbye to scheduling headaches!
Customisations to offer availability when you want
We know that maintaining control of your schedule is critical. Vetstoria offers plenty of customisations to address that.
- Custom appointment gaps: Have plenty of time between appointments with a gap to the earliest slot.
- Flexible slot management: Add custom durations and client statuses, and limit the number of appointments per type as needed.
- Adjustable availability: Easily exclude specific time slots or block off holidays so you only receive appointments when your team is ready to see them.
- Smart scheduling: Automate your reopen dates so pet owners can book future appointments while your clinic is closed, keeping your calendar full.
Collect new client information online
Let new clients complete their paperwork before they arrive, so you can spend more time on care and less time on admin.
- Save reception time: No more clipboards and waiting for forms to be filled out in your lobby.
- Better client experience: Clients can complete forms at their own pace, from the comfort of home.
- Built on trust: From booking details to personal data, everything is kept secure and compliant.
Smart appointment screening
Add keywords to trigger alerts to pet owners when they make an appointment.
- Emergency detection: Urgent cases are automatically flagged to pet parents, where you can display what action they need to take.
- Routine automation: Automate which appointments to prioritise and guide pet owners on their next steps.
Keep vaccinations on track with automated reminders
Stay one step ahead with automatic reminders and simple online payment options that encourage clients to commit to their appointment.
- Timely reminders that keep clients engaged: Helps pet owners remember and book on time.
- Secure appointments with deposits or full payment: Commitment upfront means fewer last-minute cancellations.
- A smoother experience for your team and your clients: Less chasing, clearer expectations, happier visits.
Create easy-to-track marketing campaigns
With our campaign URL builder, you can build hyper-customised marketing campaigns with integrated online booking links! Just add rules such as campaign type, date, species, and clinician and share those links across your channels to gain more bookings.
- Save reception time: No more clipboards and waiting for forms to be filled out in your lobby.
- Better client experience: Clients can complete forms at their own pace, from the comfort of their home.
Measure how well your practice is doing
Want to know how you can improve your campaigns? What about optimising your slow hours? Vetstoria’s dashboard shows your total number of appointments weekly as well as the number of new clients, the most popular appointment times, and more.
- Appointment trends: Track weekly bookings and spot busy or slow periods.
- Data-driven growth: Use insights to optimise campaigns and improve clinic performance.
Over a third (34%) of pet parents experiencing issues booking an appointment cited the lack of an online booking option as a problem.
Your website + online booking = a perfect match
Your website is where pet owners learn about your clinic.
When paired with online booking, it becomes a powerful 24/7 conversion tool.
With Vetstoria online booking + websites, you can:
- Display clear information: Show services, pricing, and hours to reduce unnecessary phone calls.
- Drive one-click action: Add 'Book Now' and floating buttons to help clients schedule immediately.
- Automate payments: Connect online booking and payments to secure revenue with ease.
- Build search authority: Appear in search results every time pet owners look for you.
83% of pet parents consider a practice website to be importantfor their vet selection process.
What our clients say
Don’t just take our word for it – here’s how veterinary practices are driving more bookings and attracting new clients with Vetstoria.
"I would recommend Vetstoria. It’s integrated well. It’s easy to use. Clients like it. And ultimately, it’s a bigger window into our online presence—and that’s translated into more bookings and more new clients. So yes, it’s been a good investment."
Tom LlewellynPartner, Clinical Director and Veterinary Surgeon
Award-winning software trusted by the best in the industry.
From best-in-class websites to seamless online booking, see why thousands of veterinary clinics rate us #1 for functionality and support.
4.8★
customer rating on Capterra, ranking #1 in online booking overall!
