In this webinar, our speakers, Dr. Ivan Zak (CEO, Galaxy Vets) and Mary Schwartz (Sr. Sales Enablement Manager, Petvisor) spoke about the challenges vets and their staff have been facing in veterinary clinics and identified the factors that contribute towards it. We discussed the link between technology, efficiency, and employee happiness and how tech tools can be leveraged for a smoother workflow and better staff retention rates.
In today’s time, mental burnout and stress are important topics to discuss, making sure that the staff embraces the change and overcome any resistance that comes with adapting to new technology within the workplace.
The webinar will help in:
- Understanding challenges in veterinary practice management,
- Understanding the role of technology in streamlining workflows and reducing administrative burdens,
- Understanding how to create a culture of innovation and continuous improvement.
Vetstoria helps veterinary practices reduce admin, cut phone calls, and grow revenue with real-time online booking, secure payments, and customisable veterinary websites.
Meet the speakers
Julien Renard has always been driven by his incredible passion and kindness towards animals which has led him to working in the veterinary industry for more than a decade as a veterinary surgeon. His work was an inspiration for Vetstoria as he sought ways of bringing the advantages of technology to the veterinary industry. Julien continues to provide the leadership that drives Vetstoria forward and to position it strongly not just in the veterinary industry but also in the global technology landscape.
Dr. Ivan “Zak” Zakharenkov is a veterinarian, an entrepreneur, and a passionate advocate for the well-being of veterinary professionals. After 12 years in ER and severe burnout, Ivan pivoted to creating products that improve the workflows and experience of veterinary teams. He founded SmartFlow, a workflow optimization system, and Veterinary Integration Solutions, an executive consulting firm helping veterinary consolidators with enterprise management and burnout prevention. Pursuing his goal to make a sizable impact on the veterinary industry, Dr. Zak founded Galaxy Vets, an employee-owned veterinary healthcare system with burnout prevention as a strategic priority.
Mary Schwartz, CVT has a robust career in the veterinary industry spanning a decade. As a Solutions Consultant at PetDesk, Mary serves as a personal consultant to each team and arms them with industry and clinic knowledge so that her colleagues are better able to serve customers to be efficient in their day-to-day and maximize the return on their technology investment.
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