Automate your booking process to save time and drive growth.
Vetstoria is your smart online booking assistant, working 24/7 to fill your schedule. It eliminates routine work, reduces calls by up to 70%, and lets your team focus on what matters most.
Trusted by 2,500+ veterinary practices across 18 countries
Trusted by 2,500+ veterinary practices across 18 countries
Improve client satisfaction
Offer your clients the convenience of 24/7 online scheduling. Free-up time for your team to provide a better in-house service.
Boost business growth
Cater to the 70% of pet owners who prefer to schedule appointments online. Attract clients from multiple sources, including Google and Facebook.
Increase team productivity
Reduce the time and effort spent by your team scheduling appointments over the phone and manually confirming requests.
Why offer online scheduling to your clients?
of pet owners prefer to schedule appointments online
of scheduled appointments are made out of office hours
of scheduled appointments are made on mobile devices
of online appointments are made by new clients
Integrations
We play nicely with others 🛠️
Keep your existing practice workflow and integrate with the tools you already use, including practice management software and reminder systems.
Integrations
We play nicely with others 🛠️
Keep your existing practice workflow and integrate with the tools you already use, including practice management software and reminder systems.
Solutions for practices of all
shapes and sizes.
Solutions for practices of all shapes and sizes.
The gold standard in online scheduling for independent practices.
Features include:
- Real-time integration and write-back into practice management software with client and patient matching
- Advanced customization bespoke to each practice
- Smart triage capabilities
- Easy to add to your website
Trusted by specialist centers such as The University of Sydney.
All features for Independent Vets plus:
- Vets schedule appointments on behalf of clients
- Share appointment details with referring vets
- Advanced customization for specialist requirements
Over 1,000 corporate practices onboard currently, and growing.
All features for Independent Vets plus:
- Corporate monitoring dashboard
- Multiple Practice Management Software integrations
- APIs for advanced integration – BI tool, mobile app, telemedicine app, loyalty programs
- Dedicated onboarding team
Customer success stories
Vetstoria's video consultation has become a powerful tool in ensuring our practice’s survival in addition to its benefits for pet-owners and the safety of staff.
Pascal Hoberg
Director
People are booking continuously on Vetstoria. That cut our phone calls by at least 60%. The ease of use means clients are booking things and loving it.
Martin Brice
Vet & Owner
Vetstoria is giving us the facilities to work in a different way. In a way, it's a godsend because now it’s making me think about how we are going to work after COVID. As a company, you guys have been fantastic; it’s been a joy to be able to work with you.
Kate McMorris
Director
I would like to thank the whole Vetstoria team for responding to the COVID-19 crisis with such haste and efficiency, we really needed the telemedicine facility, and you guys provided it so quickly and effectively.
Tim Garran
Vet & Practice Co-Owner
Veterinary professionals & pet owners ❤️ Vetstoria
Veterinary professionals & pet owners❤️ Vetstoria
Such a great booking experience.
– Pet Owner
People are booking continuously on Vetstoria – it cut our phone calls by at least 60%… The ease of use just means people are booking things and loving it.
Martin Brice
Emerson’s Green Veterinary Surgery
So easy to use and no more waiting on hold!
– Pet Owner
5/5 rating based on 21 reviews on Google.
Vetstoria is amazing – freeing up our receptionist’s time for clients who know when & who they want to see with the added advantage that they can book at any time of the day or week.
Jeremy French
Heene Road Vets
Sam and Julien have been very helpful with the setup and integration of Vetstoria with our practice management software. I’d be happy to recommend them!
Barry Cameron
Blythwood Vets
I work for a high-volume spay and neuter clinic. This software has drastically helped to address the high call volume we would receive, allowing our staff to increase the quality of the service we provide.
Robert Knox
Texas Coalition for Animal Protection
Clients love it and more importantly use it. It links to our PMS seamlessly and reduces staff work.
Terry Butler
Yass Valley Veterinary
Vetstoria reduces the barrier to entry. Everything is as smooth as possible. There’s no login, the amount of things for pet-owners to do is minimal, and the digital triage process is smart and effective.
John Younker
Common Companion Vet Co
Great! Dog booked in for a routine vaccination without having to call.
– Pet Owner
4.8/5 rating based on 33 reviews on Captera.
Online booking and upfront payment can be a massive time-saver for the staff who are actually working at the clinic because it’s putting the onus on the client to do it, rather than using the receptionist’s time to do it. People also like choosing their own vet as well, which they can do on the online booking system.
Kate McMorris
Seadown Veterinary Services
“Easy to use and book appointments, and instant appearance of bookings on our PMS.”
David Booton, Practice Manager
Have 20 minutes to see how it works?
We’d love to give you a personal demo, answer your questions, and talk about how Vetstoria can work for you.