Less busy work, more time for care
Online booking. Websites. Payments.
Minimise admin and phone calls while boosting revenue and pet owner retention, allowing you to spend more time on quality care.
Over 8,000 veterinary clinics trust Vetstoria to book more than 800,000 appointments every month.
Built by vets, for vets
Free up time by cutting down on admin
Too many calls about scheduling, payments, or directions? Leave the phone free for emergencies. Let pet owners book online, pay upfront, and get automated confirmation and reminders—so your team can focus on care.
Attract more clients and grow your practice
The easier you are to find and book, the more clients you’ll get. Be discoverable on Google, have a website that works on any device, and let pet owners schedule appointments even from your social channels.
Make every visit the first of many
Pet owners love convenience. Give them an easy way to find you book, pay, and chat, so they keep coming back.
41%
Of online bookings are made outside of office hours, bringing more revenue!
95%
Of pet owners are happy with Vetstoria’s online booking process
4.8 ★
Rating on Capterra
Based on Vetstoria data, 2025
Online booking
Less calls with easy online booking, 24/7
Pet owners expect to be able to book things online. With Vetstoria, they can schedule routine appointments anytime, from any device. You stay in control while customising availability and doctor preferences. Plus, you can track how well you do with our advanced analytics.
Websites
A tailored website to reflect your brand and the service you offer
Get a professional website that will display well on any device, attract new clients, and more bookings. We will handle everything, from building to managing any changes as you go.
Payments
Reduce no-shows and fees with Vetstoria Pay
Fewer cancellations, more commitment. Request deposits or payments at the time of booking to ensure your customers honour their appointment. Plus, get access to competitive rates for all your transactions—online and in-clinic.
CHAT
Stay connected with pet owners conveniently via chat!
Let pet owners start conversations with you through your website, WhatsApp, or SMS – enabling them to get answers to simple or non-urgent questions without increasing call volume to your clinic*.
*Available in English outside North America.
Offering quality care for pet owners is a key goal, and Vetstoria helps with that by optimizing the online booking experience. This allowed our associates to spend time on other tasks and the client journey, paying attention to pet owners in-practice while reducing calls.
– Danielle Cooper, Practice Manager at Calder Vets
Thanks to Vetstoria, we no longer need to pull nurses to support reception to book, change, or cancel appointments. Our reception team can manage without needing additional support from the back when they’re busy.
– Sian Dear, Practice Manager at Hilltop Vets
24/7 customer support
Dedicated support, every step of the way
You’re busy, and we get that. Our team will handle setup, customise details to fit your needs, and provide ongoing support—so you get the most out of us from day one. Once live, you’ll have access to ongoing support, interactive tutorials and knowledge-base articles, so you’re in safe hands.
