Online Appointment Scheduling for IDEXX Neo

Add the power of real-time automated scheduling to IDEXX Neo

Save time, improve service, and grow your practice by allowing pet parents to book appointments from your website straight into your IDEXX Neo calendar.

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IDEXX Neo Schedule Integration

Over 6000 practices globally use Vetstoria to reduce calls and provide great pet owner experiences

IVC Evidensia
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Wylie Veterinary centre

Over 6000 practices trust Vetstoria to provide great booking experiences for their customers

How it works:

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Connect with your calendar

Connect Vetstoria with your practice management system to sync real-time availability, so you’re never double-booked. We have a team to do this for you.

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Create scheduling rules

Control availability and replicate your existing booking workflow by setting your preferences in the user-friendly Vetstoria dashboard.

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Share availability anywhere

Embed Vetstoria on your website, or share booking links in email campaigns, text messages, social profiles, or web chat.

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Receive bookings & payments

Accept bookings without calendar conflicts, take payments when booking both in-clinic and online, and send automated reminders without lifting a finger.

Why add Vetstoria to IDEXX Neo?

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Reduce admin stress

Accept appointment bookings without the back-and-forth emails or phone calls, and save hours for your team every week.

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Improve client experience

Let's face it, most pet owners prefer to book their appointments online (we've got data to prove it). Give them what they want, and spend the extra time providing a more attentive service.

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Boost practice revenue

Acquire more new clients by making it easy for them to book appointments as they search for your services online. Reduce no-shows by taking payments during the booking process.

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"People are booking continuously on Vetstoria. It's cut our phone calls by at least 60%. Clients find it very easy to use and are loving it!"

"People are booking continuously on Vetstoria. It's cut our phone calls by at least 60%. Clients find it very easy to use and are loving it!"

Martin Brice, Owner & Veterinarian

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Focus on what really matters

By connecting IDEXX Neo with Vetstoria to move your scheduling process online, appointment-related stress and interruptions fade away, freeing up more time for your team to provide the best customer service and pet care.

On-demand scheduling

Pet parents can find and book appointments in real-time with just a few clicks – whenever the moment is right. No-shows and cancellations go down because rescheduling is easy, fast, and in their control.

Real-time calendar sync

Double-bookings are a thing of the past with 2-way sync of appointments and availability in real-time between Vetstoria and your IDEXX Neo schedule.

Automated confirmations & reminders

Set your entire appointment scheduling workflow on autopilot. From payments, appointment confirmations and reminder emails to collecting new client details, Vetstoria is the automated scheduling assistant that you control.

Increase efficiency, delight clients, and grow your business

Over 6,000 practices across the globe supercharge their practice management systems by connecting Vetstoria. Learn how practices like yours use the veterinary industry's leading platform.

Customer Story

Emersons Green reduces call volume by 60% with Vetstoria and boosts team productivity

Customer Story

Common Companion Vet Co launches with Vetstoria & grows monthly revenue by 1300%