Vetstoria is becoming PetDesk
Since our founding, Vetstoria has been dedicated to a single goal: helping veterinary practices thrive by simplifying the way they connect with pet owners. Our journey took a significant step forward in 2022 when we joined a global family of veterinary technology leaders, including PetDesk, WhiskerCloud, and Kontak.
We’re bringing Vetstoria’s industry-leading booking technology under the PetDesk umbrella, pairing our global reach with deep expertise in clinic efficiency. To ensure a smooth experience for your team, we are rolling out this unified identity in two thoughtful phases.
Our Roadmap to One Brand
We are currently operating as Vetstoria, a proud member of the PetDesk family.
Starting May 2026, you will begin to see the Vetstoria by PetDesk name in our communication, product, and website.
Early next year, we will officially unify under the PetDesk name to provide a single, focused experience.
This transition represents more than just a new logo; it brings together our global resources and veterinary-specific expertise into one focused team.
While our name is changing, our mission remains the same: to provide the tools, support, and innovation your clinic needs to focus on delivering exceptional care to pets.
Same trusted technology
Online booking and websites stay exactly as you know them.
The industry-leading Vetstoria tools you use every day aren’t changing. They are simply moving under the PetDesk name to ensure long-term stability and performance.
Expert veterinary support
The same team you know and trust.
You will continue to work with your local customer success and implementation specialists. By uniting our teams, we’re simply providing you access to global resources to better serve your clinic.
A stronger global partner
Even more stability for your clinic’s future.
As one unified brand, we can better leverage our global scale to provide faster support and more veterinary-specific innovation, helping your practice thrive for years to come.
Frequently Asked Questions
We’re here to ensure your transition to PetDesk is as seamless as the care you provide.
Vetstoria has been part of the PetDesk family since 2022. We are unifying under one name to simplify our identity and better leverage our global team’s expertise. This allows us to be a more effective, focused partner for your clinic.
PetDesk is the leading client engagement software provider for veterinary practices and pet service businesses. Its platform offers a suite of tools, including the #1 rated pet health mobile app, designed to help clinics streamline operations, automate communications, and improve client satisfaction. Learn more at petdesk.com.
Service & support
No. You will continue to use the same online booking and website tools you rely on today. This is a name and logo change only; the functionality, your current setups, and the way you use the software will remain exactly the same.
Yes. You will continue to be supported by the same local implementation and customer success teams you know and trust. Your points of contact and the quality of support you receive will not change.
Once we fully transition to PetDesk, you will see a change in the email address from support@vetstoria.com to bookingsupport@petdesk.com. Same team, different email address.
No. This name change does not impact your existing contract, terms, or pricing.
The transition
From May 2026, you will see “Vetstoria by PetDesk” on our communications and website. This is an interim step to help our customers become familiar with the connection between the two brands before we fully transition to the PetDesk name.
The full transition to the PetDesk name is expected to be completed sometime in Q1 2027. We will keep you updated throughout every step of the process.
While our immediate focus is on a seamless name transition, being part of the PetDesk ecosystem will eventually provide your clinic with access to a broader range of integrated tools. We will share more information on these additions as they become available in your region.
