Free Webinar:

Inside Vetstoria: Intelligent triage to the rescue

Wed October 13th | 2PM Eastern Standard Time | 7PM British Summer Time

Grab a cup of coffee or tea for this quick demo!

The veterinary profession has had to adapt to many changes in the last year. This includes ensuring work demands in the practice are manageable, our teams are supported, and pet owners can access services for their beloved pets. With this in mind, prioritizing appointments and ensuring pet owners have the correct information is crucial. This live demo will take you through the best practices in how Vetstoria offers intelligent triage to pet owners while saving time for your staff.

What you'll learn:

  • What is veterinary triage
  • When and why triaging appointments is necessary
  • How to set up Vetstoria to automate triage [Demo]
    • What is Appointment screening?
    • Telemedicine to the rescue
    • Customizing appointment types
    • Disclaimers
  • Best practices in triaging appointments


Victoria Deamer-Smith (RVN)



Victoria, Client Advocacy Manager at Vetstoria, is responsible for supporting veterinary practices on a day-to-day basis. A Registered Veterinary Nurse, Victoria has 14 years of experience working within the practice environment and understands the challenges faced by practice staff.

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Just sharing some free knowledge that we hope you’ll find useful. Keep Vetstoria in mind next time you have veterinary marketing, practice management, or customer service questions!