Let pet owners schedule appointments 24/7 with real-time online booking
Made for veterinarians by veterinarians
Why do clinics need ‘real-time’ online booking?
Veterinary appointments booked by pet owners in real time show up instantly in your practice management software, without any admin work required from staff. But there’s no need to worry – Vetstoria doesn’t give pet owners full access to your live availability. Instead, you set rules based on your veterinary clinic’s specific requirements and preferences, so your team stays in control of who you see and when.
Over 6000 practices globally use Vetstoria to reduce calls and provide great pet owner experiences
Over 5000 practices trust Vetstoria to provide great booking experiences for their customers
Reduced phone call volume
Save time scheduling and rescheduling veterinary appointments on the phone by redirecting non-urgent appointments online. Your staff will have more time to tend to the clients in the clinic, and your phone lines will be more readily available for emergencies and more complex cases.
Reduced no-shows
Vetstoria enables you to take payments from pet owners when they book their veterinary appointments, which has significantly reduced the rate of no-shows for many clinics. You can choose to enable this for particular appointment types, or specifically for your new, or returning clients.
Increase client acquisition
Online booking allows you to attract new clients overnight - literally! By allowing pet owners to book online 24-7, you’re ensuring you’re not missing out on clients who are looking to book veterinary appointments quickly and easily outside of opening hours.
Improved staff satisfaction
Vetstoria is designed to reduce the admin work associated with scheduling veterinary appointments - rather than redirecting the work into apps or a live chat. Instead, Vetstoria’s customizations allow routine appointments to be booked instantly, relieving staff members of the phone and admin tasks. Instead, staff can spend more time doing other important tasks, tending to clients, and taking well-deserved breaks!
Improved customer satisfaction
By offering online booking, you’re allowing pet owners who want to book their routine veterinary appointments quickly and easily online the opportunity to do so. Vetstoria’s user interface makes it super easy for pet owners to book on desktop or mobile, from your website and from your social channels. No more waiting on hold or calling first thing after opening!
How it works:
Connect with your calendar
Connect Vetstoria with your practice management system to sync real-time availability, so you’re never double-booked. We have a team to do this for you.
Create scheduling rules
Control availability and replicate your existing booking workflow by setting your preferences in the user-friendly Vetstoria dashboard.
Share availability anywhere
Embed Vetstoria on your website, or share booking links in email campaigns, text messages, social profiles, or web chat.
Receive bookings & payments
Accept bookings without calendar conflicts, take payments at the time of booking, and send automated reminders without lifting a finger.
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We integrate with over 30 different platforms
Veterinary teams are more efficient with Vetstoria👨
Don't just take our word for it!
In most cases, Vetstoria takesjust 3 hours to set up.
- Reduce call volume and save time on admin
- Win new clients and increase revenue
- Provide a great pet owner experience
- Maintain complete control of your schedule
