New Client Form

Reduce admin time from new client appointments

New pet owners to your practice are always great – but this usually means more admin time spent gathering information. With Vetstoria’s New Client Form, you can automatically gather new client details during the appointment booking process, saving more time for your team.

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Over 6000 practices globally use Vetstoria to reduce calls and provide great pet owner experiences

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Wylie Veterinary centre

Over 5000 practices trust Vetstoria to provide great booking experiences for their customers

Fewer calls and a more seamless experience for new clients

Reduce Phone Calls

Reduce time spent on phone calls

Capture desired information from new clients during their first booking and get it sent to your practice inbox automatically. No more time spent on calls to gain information!

Third Party Forms

Remove dependency on third-party forms

Easily prompt new clients to enter the information you require. No more directing them to external forms or filling in paper forms at the practice.

Pet Owner-01

Make registration easier for pet owners

Offer new pet owner clients a seamless first experience with your practice by automating the capture of details during the online booking process.

Forms designed to make life easier for you and your clients

Easy on/off toggle

Easy on/off toggle

Enable or disable the New Client Form with just one click within your Vetstoria dashboard

Configurable form fields

Configurable form fields

Choose the information you want collect on the form, including the new client’s address, pet info such as name, species, breed, color, age, gender, temperament, and if neutered or spayed. And decide whether fields are optional or mandatory.

Email notifications

Email notifications

Get notified by email of any new responses to your new client form. All details are included in the email and you can easily reply to the new client with just one click.

Available in multiple languages

Email notifications

The new client form is available in languages including English, German, Dutch, Danish, Swedish, Norwegian, Mandarin and Czech.

Vetstoria customers save time and improve first impressions with new clients

Customer Story

Emersons Green reduces call volume by 60% with Vetstoria and boosts team productivity

Customer Story

Common Companion Vet Co launches with Vetstoria & grows monthly revenue by 1300%