Debunking Myth 6"We'll lose our personal touch by taking bookings online"

Enhance pet owner experience with Vetstoria

Explainer Video - Veterinary Online Booking Myth 6: "We'll lose personal touch"

Sixth and final myth which I’d like to discuss is that you would lose the human touch with your clients enjoy when they call you. Having an online booking tool does not mean that everybody will be forced to use it. Whoever prefers to call you will still be able to do so.

Having an online booking tool means the phone rings a little bit less because some appointments get booked online automatically. So basically you’ll have more time for the clients who really needed it.

Better pet owner experience

Our online booking system ensures ease and efficiency from start to finish. Pet owners can easily schedule appointments, receiving instant email confirmations along with calendar integration. Our online payment option offers modern convenience, allowing quick booking confirmations through deposits or full payments.

Add reminders and confirmation emails

Customize and set up emails so that you can send out appointment reminders and confirmations to pet owners prior to their appointments.

Add reminders and confirmation emails

Customize and set up emails so that you can send out appointment reminders and confirmations to pet owners prior to their appointments.

Add online payments

You can help to prevent no-shows by taking deposits from the pet owners before an appointment and make sure you’re using your appointment slots for pets who need it.

Add online payments

You can help to prevent no-shows by taking deposits from the pet owners before an appointment and make sure you’re using your appointment slots for pets who need it.

With Vetstoria, you won’t lose your personal touch! The time you’ll save with Vetstoria enables you to add your personal touch where it is needed most. Your clients will easily book their routine appointments online, when it suits them; freeing up your staff and phone lines for more critical appointments and emergencies. So you can spend more time giving care and attention to those who really need it.

View more customizations

Book a quick demo to see how Vetstoria’sreal-time online booking can be fully customizedto meet your clinic’s needs.

Book a demo

Book a quick demo to see how Vetstoria’s real-time online booking can be fully customizedto meet your clinic’s needs.

Book a demo
Future-proof Your Veterinary Group with Vetstoria

Future-proof Your Veterinary Group with Vetstoria

Why don’t all veterinary groups adopt online booking? And for those that do, how does it help?

MYTH 1

"We will lose control of our diary if we offer online booking"

Learn how Vetstoria enhances your ability to manage appointment scheduling online.

Myth 2

"Pet owners won’t be able to use it properly"

Learn how Vetstoria has simplified the online booking process for pet owners.

Myth 3

"Pet owners will book emergencies online"

Explore appointment screening features that prevent pet owners from booking emergencies online.

"Offering quality care for pet owners is a key goal, and Vetstoria helps with that by optimizing the online booking experience. This allowed our associates to spend time on other tasks and the client journey, paying attention to pet owners in-practice while reducing calls."

Dani Cooper

Danielle Cooper, Practice Manager at Calder Vets